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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michikwelilg lg

October 28, 2024

5  out of  5
rating by michikwelilg lg
"Attention to details, good customer service, good attitude and well articulated response ; Amazing"
We responded:
"Thank you so much for the thoughtful review! We aim to provide friendly and thorough customer service. Thank you again for your business and the review!"
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Sophie Landis

October 28, 2024

1  out of  5
rating by Sophie Landis
"This office is extremely unorganized. They kept giving me the wrong premium amount because I was documented as having 2 new vehicles with the same vin #. They were no help, I got better customer service using the 1-800 # to cancel this policy."
We responded:
"Sophie, I am very sorry for your experience with us. I will be calling today to discuss this matter with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
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Donna Fishel

October 16, 2024

5  out of  5
rating by Donna Fishel
"Cynthia. Thank you for being so thorough truly is a pleasure working with you!"
We responded:
"Donna, Thank you so much for wonderful review! We are so glad Cynthia was able to answer your questions and help with your insurance needs. Thank you for your business and the sweet review!"
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Glenna Benson Care Givers

October 7, 2024

5  out of  5
rating by Glenna Benson Care Givers
"Nice Janese was very helpful and nice to work with"
We responded:
"Thank you so much for the five-star review! We are so glad you had a positive customer experience and look forwarding to helping with your future insurance needs. Thanks again!"
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Christa Dancer

October 3, 2024

5  out of  5
rating by Christa Dancer
"Denise is a new employee that I met over the phone today. She was very knowledgable and helpful to me and answered all my questions in a way I could understand. I have been with State Farm for years and glad to meet her. She is also down to earth and friendly. Thank-you Denise!"
We responded:
"Christa, thank you so much for taking the time to leave us a 5-star rating!! Denise has been a great addition to the team. Your review absolutely made our day, thanks again!"
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K LaVoncher

October 2, 2024

5  out of  5
rating by K LaVoncher
"best agent you could have"
We responded:
"thanks for your business Kevin"
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Paul Craker

September 30, 2024

5  out of  5
rating by Paul Craker
"Cathy Stevens was great. All of our questions were answered and we got insurance at a very good rate. Very good overall experience."
We responded:
"Paul, we are so glad you had a positive customer experience. That truly is our goal, helping customers with their insurance needs and providing 5-star customer service. Thank you so much for the review and your business!!"
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Alicia Trull

September 28, 2024

5  out of  5
rating by Alicia Trull
"I have been with this office for years. Paula is always helpful and quick to reply when I have questions."
We responded:
"We are blushing! Alicia thank you so much for the sweet review. We think Paula is super helpful too! Our customer service team works hard to make sure customers questions are answered in a timely manner. Thank you again for the review!"
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Hugo Barron

August 26, 2024

5  out of  5
rating by Hugo Barron
"Kathy Stevens goes above and beyond to help her clients in every possible way she can. I would recommend you work with her."
We responded:
"Hugo, thank you for the thoughtful review. Cathy has been helping customers with their insurance quotes for many years and we love her as much as you do. Thanks again for the kind words and your business!"
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Mark Ferrell

August 23, 2024

5  out of  5
rating by Mark Ferrell
"Paula is great. She has taken care of all my insurance needs for years and kept us happy the whole time."
We responded:
"Mark, we agree!!! Paula is so great! Our entire team is dedicated to helping our customers with their insurance needs. Thank you for your review and your business!"
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Toby Brotherton

August 16, 2024

5  out of  5
rating by Toby Brotherton
"Meg saved me. She went above and beyond. I truly appreciate her!"
We responded:
"Toby, so glad to hear this! We do have an amazing team that is ready to help our customers with their insurance needs. Thank you for your business and the kind words!"
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Brandi Hitt

August 6, 2024

5  out of  5
rating by Brandi Hitt
"One phone call with Meg & my claim was good to go! Seamless process from start to finish. The best agent agent still after over 30 years!!"
We responded:
"Brandi, thank you so much for your review! Our office strives to provide excellent customer service, and we are so glad to hear that you had a positive claims experience. Thank for your continued loyalty to State Farm for so many years!"
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Becky Moore

July 25, 2024

5  out of  5
rating by Becky Moore
"Kerry McCombs has been my agent for over 11 years and I have been very happy with the service from his office. They treat you like family and are always so friendly and caring. My account manager is Karrie-Ann and she is always so patient and takes time to help me with all my questions. I just love this office and can’t recommend them enough! If you’re on the fence about who your next agent should be, go with Kerry’s office. You wont regret it!"
We responded:
"Becky, thank you so much for the wonderful review! Our entire team strives to provide friendly service and we are so happy to hear you have had a positive customer experience for many years. Thank you again!"
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Terry Houser

July 10, 2024

5  out of  5
rating by Terry Houser
"I needed to change my renters location, they took care of me quick and easy!"
We responded:
"Terry, thank you so much for your review! We are so glad we could help with your renters insurance needs. "
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Hayley Jefferson

June 24, 2024

5  out of  5
rating by Hayley Jefferson
"Meg was extremely helpful and provided excellent customer service. Thank you Meg!"
We responded:
"Hayley, we are blushing!! Thank you for the sweet message! We enjoyed working with you and helping with your insurance needs. "
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Chris Bennett

June 15, 2024

5  out of  5
rating by Chris Bennett
"Cathy, Donna, Kerry & team are wonderful! We've been with them since the 1980s & they've never let us down! They listen and work hard to understand your needs, and their hard work translates into the most affordable solution for you and your family. We highly recommend Kerry McCombs and his fabulous team!"
We responded:
"Chris thank you so much for the kind words! It's been wonderful to help your family with their insurance needs for so many years. Thank you! "
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Barbara Hepler

June 3, 2024

5  out of  5
rating by Barbara Hepler
"Meg Reavis was so helpful with my inquiry. She gave a great explanation of our options and what I need to do next, and whe was very easy to talk to!"
We responded:
"Barbara Thank you so much for the compliment! We are so glad we can help with your insurance needs. "
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Rick L Hayes

May 24, 2024

5  out of  5
rating by Rick L Hayes
"I never give reviews because of the rare experiences of good service or products received. This is one of a rare but outstanding experience with my insurance company Kerry Mc Combs of State farm,the outstanding agent Mary Elizebeth Greer Fairchild took my issue made it her own and completely resolved it in moments. She followed through with a management company I am using and got them all the documents neededin a very brief time. I cannot express my gratitude to her. Thank You!"
We responded:
"Rick, Thank you so much for your review! Mary is a valued team member, and our office is dedicated to helping customers with their insurance needs in friendly & timely manner. Thank you again for your business & the kind words!"
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Natalie Finch

May 23, 2024

5  out of  5
rating by Natalie Finch
"So thankful for Meg Reavis going above and beyond for me in my insurance search. I’m a very stressful time with a quick turn around, she was able to help me navigate my auto insurance in a timely manner. She explained everything to me that I was unsure about and promised me that she would provide the insurance that fit my needs for my vehicle. Thank you for the amazing service, yet again!!!! Grateful for you, Meg!"
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Angie Harrington

May 21, 2024

5  out of  5
rating by Angie Harrington
"Love Kerry McCombs Agency - they have been my provider since I started driving! Meg was particularly great to work with on my last project."
We responded:
"Angie, we are blushing! Thank you so much for the kind words. We always enjoy helping our customers with their individual insurance needs. "
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matthew boyle

May 18, 2024

5  out of  5
rating by matthew boyle
"Meg Reavis was great to work with, she really knows her information, and was willing to run several quotes. I used her for home and auto, and highly recommend Meg."
We responded:
"Thanks for the kind words, Matthew. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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J. Thomas

April 29, 2024

5  out of  5
rating by J. Thomas
"I have been with Kerry McCombs for many years and they make me feel like family. My representative, Karrie Ann, always goes above and beyond to help me. The entire office is very friendly and I recommend them wholeheartedly for all of your insurance needs."
We responded:
"Thanks for the kind words, @J. Thomas. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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David Newberry

March 21, 2024

5  out of  5
rating by David Newberry
"For a great insurance agent Paula has been the best. Smooth transition from one insurance to another."
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Isac Shafer

February 28, 2024

5  out of  5
rating by Isac Shafer
"My representative Paula Hall is amazing she is very knowledgeable and answers any questions i have and always has great customer service. Paula is a phenomenal agent and i would definitely recommend her to everyone looking for an insurance agent!"
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Cayden Greenwood

February 28, 2024

5  out of  5
rating by Cayden Greenwood
"Paula Hall is very knowledgeable and customer service oriented. Paula always goes above and beyond to assist with my car insurance."