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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becky Brown

Becky Brown

January 21, 2025

5  out of  5
rating by Becky Brown
"Pam and the entire State Farm Team with Kerry McCombs are the best! Always available to help and get the answers you require. I have be a State Farm Kerry McCombs for 30 plus years. And will continue. thank you"
We responded:
"Thank you so much for your thoughtful review! We are so glad that our team was able to assist you with your insurance questions. Thank you again for your business!"
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james clouse, jr

December 31, 2024

5  out of  5
rating by james clouse, jr
"Meg has been an incredible agent! From helping us navigate adding a teenage driver, to figuring out a complicated car accident that required medical care, to answering all my questions. And if, by chance, she didn't know the answer, she found the answer swiftly. I tend to ask alot of questions so this was invaluable! Meg has a way of making you feel like family and truly takes your concerns to heart and treats them as if they are her own. She's the best!"
We responded:
"James, thank you for your kind words and 5-star review! My State Farm team and I are happy to help with your insurance needs and questions. Thank you again for the amazing review and your business!"
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Kevin Koenig

December 30, 2024

5  out of  5
rating by Kevin Koenig
"Meg has been my point of contact for many years. She is knowledgeable and attentive to your needs. She has always given me options but never tried to sell me anything I didn’t need. I would highly recommend Kerry McCombs Insurance and Meg Reavis."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brandon Hall

December 9, 2024

5  out of  5
rating by Brandon Hall
"If you are like me, you might be intimidated and not sure how to navigate your hunt for a new insurance provider. Just ask for Paula Hall. She is polite, attentive and very knowledgeable about the all the different products State Farm has to offer. You will not be dissappointed!"
We responded:
"Brandon, we think she is pretty amazing too!! Thank you for your kind review and your business. Our team looks forward to continuing to help with your insurance needs! "
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Ella Colston

December 9, 2024

5  out of  5
rating by Ella Colston
"My agent, Mrs. Karrie -Ann Hall of Kerry McCombs State Farm insurance in Hurst, have always assisted me with my insurance bundle. Making sure I get the best coverage, gives me updates on policies, and always have great customer service. Thank you for all you do 🤗"
We responded:
"Ella, thank you so much for taking the time to give our office an amazing review! We appreciate you and look forward to continuing to provide you with incredible customer service!"
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Ayo Awe

December 6, 2024

5  out of  5
rating by Ayo Awe
"Cynthia saved me good money on my rates by bundling them home insurance with my auto. Thank you for great customer service and follow up!"
We responded:
"Thanks for the review, Ayo! I am happy to hear that you had a great experience with our office. We are looking forward to the next time we can chat or the next time you stop by! "
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Denae

December 3, 2024

5  out of  5
rating by Denae
"Kerry McCombs has the best agent and office staff in DFW!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Liès Ainouche

Liès Ainouche

November 27, 2024

5  out of  5
rating by Liès Ainouche
"Meg has assisted us with our insurance quotes and she has been very thorough and diligent. I highly recommend her if you need a professional and friendly agent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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michikwelilg lg

October 28, 2024

5  out of  5
rating by michikwelilg lg
"Attention to details, good customer service, good attitude and well articulated response ; Amazing"
We responded:
"Thank you so much for the thoughtful review! We aim to provide friendly and thorough customer service. Thank you again for your business and the review!"
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Sophie Landis

October 28, 2024

1  out of  5
rating by Sophie Landis
"This office is extremely unorganized. They kept giving me the wrong premium amount because I was documented as having 2 new vehicles with the same vin #. They were no help, I got better customer service using the 1-800 # to cancel this policy."
We responded:
"Sophie, I am very sorry for your experience with us. I will be calling today to discuss this matter with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
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Donna Fishel

October 16, 2024

5  out of  5
rating by Donna Fishel
"Cynthia. Thank you for being so thorough truly is a pleasure working with you!"
We responded:
"Donna, Thank you so much for wonderful review! We are so glad Cynthia was able to answer your questions and help with your insurance needs. Thank you for your business and the sweet review!"
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Glenna Benson Care Givers

October 7, 2024

5  out of  5
rating by Glenna Benson Care Givers
"Nice Janese was very helpful and nice to work with"
We responded:
"Thank you so much for the five-star review! We are so glad you had a positive customer experience and look forwarding to helping with your future insurance needs. Thanks again!"
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Christa Dancer

October 3, 2024

5  out of  5
rating by Christa Dancer
"Denise is a new employee that I met over the phone today. She was very knowledgable and helpful to me and answered all my questions in a way I could understand. I have been with State Farm for years and glad to meet her. She is also down to earth and friendly. Thank-you Denise!"
We responded:
"Christa, thank you so much for taking the time to leave us a 5-star rating!! Denise has been a great addition to the team. Your review absolutely made our day, thanks again!"
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K LaVoncher

October 2, 2024

5  out of  5
rating by K LaVoncher
"best agent you could have"
We responded:
"thanks for your business Kevin"
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Paul Craker

September 30, 2024

5  out of  5
rating by Paul Craker
"Cathy Stevens was great. All of our questions were answered and we got insurance at a very good rate. Very good overall experience."
We responded:
"Paul, we are so glad you had a positive customer experience. That truly is our goal, helping customers with their insurance needs and providing 5-star customer service. Thank you so much for the review and your business!!"
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Alicia Trull

September 28, 2024

5  out of  5
rating by Alicia Trull
"I have been with this office for years. Paula is always helpful and quick to reply when I have questions."
We responded:
"We are blushing! Alicia thank you so much for the sweet review. We think Paula is super helpful too! Our customer service team works hard to make sure customers questions are answered in a timely manner. Thank you again for the review!"
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Hugo Barron

August 26, 2024

5  out of  5
rating by Hugo Barron
"Kathy Stevens goes above and beyond to help her clients in every possible way she can. I would recommend you work with her."
We responded:
"Hugo, thank you for the thoughtful review. Cathy has been helping customers with their insurance quotes for many years and we love her as much as you do. Thanks again for the kind words and your business!"
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Mark Ferrell

August 23, 2024

5  out of  5
rating by Mark Ferrell
"Paula is great. She has taken care of all my insurance needs for years and kept us happy the whole time."
We responded:
"Mark, we agree!!! Paula is so great! Our entire team is dedicated to helping our customers with their insurance needs. Thank you for your review and your business!"
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Toby Brotherton

August 16, 2024

5  out of  5
rating by Toby Brotherton
"Meg saved me. She went above and beyond. I truly appreciate her!"
We responded:
"Toby, so glad to hear this! We do have an amazing team that is ready to help our customers with their insurance needs. Thank you for your business and the kind words!"
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Brandi Hitt

August 6, 2024

5  out of  5
rating by Brandi Hitt
"One phone call with Meg & my claim was good to go! Seamless process from start to finish. The best agent agent still after over 30 years!!"
We responded:
"Brandi, thank you so much for your review! Our office strives to provide excellent customer service, and we are so glad to hear that you had a positive claims experience. Thank for your continued loyalty to State Farm for so many years!"
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Becky Moore

July 25, 2024

5  out of  5
rating by Becky Moore
"Kerry McCombs has been my agent for over 11 years and I have been very happy with the service from his office. They treat you like family and are always so friendly and caring. My account manager is Karrie-Ann and she is always so patient and takes time to help me with all my questions. I just love this office and can’t recommend them enough! If you’re on the fence about who your next agent should be, go with Kerry’s office. You wont regret it!"
We responded:
"Becky, thank you so much for the wonderful review! Our entire team strives to provide friendly service and we are so happy to hear you have had a positive customer experience for many years. Thank you again!"
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Terry Houser

July 10, 2024

5  out of  5
rating by Terry Houser
"I needed to change my renters location, they took care of me quick and easy!"
We responded:
"Terry, thank you so much for your review! We are so glad we could help with your renters insurance needs. "
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Hayley Jefferson

June 24, 2024

5  out of  5
rating by Hayley Jefferson
"Meg was extremely helpful and provided excellent customer service. Thank you Meg!"
We responded:
"Hayley, we are blushing!! Thank you for the sweet message! We enjoyed working with you and helping with your insurance needs. "
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Chris Bennett

June 15, 2024

5  out of  5
rating by Chris Bennett
"Cathy, Donna, Kerry & team are wonderful! We've been with them since the 1980s & they've never let us down! They listen and work hard to understand your needs, and their hard work translates into the most affordable solution for you and your family. We highly recommend Kerry McCombs and his fabulous team!"
We responded:
"Chris thank you so much for the kind words! It's been wonderful to help your family with their insurance needs for so many years. Thank you! "
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Barbara Hepler

June 3, 2024

5  out of  5
rating by Barbara Hepler
"Meg Reavis was so helpful with my inquiry. She gave a great explanation of our options and what I need to do next, and whe was very easy to talk to!"
We responded:
"Barbara Thank you so much for the compliment! We are so glad we can help with your insurance needs. "